How we use your personal information

What is personal information?

Personal information is anything that identifies you. This includes things like name, date of birth, address and postcode. It can also include information about your care, such as test results.

Our commitment

At Saint Michael’s, we aim to provide you with the highest quality of care. To do this, we keep records about you, your health and the care we provide for you or plan to offer you.

We are committed to using your records in ways that respect your rights and promote your wellbeing. We have a legal duty to keep information about you confidential and secure.

For an explanation of how we use your personal information, you can request our 'How we use your personal information' factsheet and our patient care information notice by telephoning (01423) 879 687 or emailing

These documents tell you:

  • what we mean by personal information
  • what rights you have
  • how Saint Michael’s keeps this information confidential
  • how this information is used
  • who we share this information with and why
  • what you can do to help Saint Michael’s
  • what to do if you have concerns about how your information is used or stored
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