“We’re only doing a small bit, but when we’re able to deliver a piece of equipment that can help someone stay in their own home for longer, it is a really nice feeling.” Ian Gill, part of the Saint Michael’s facilities team.
In the coming weeks, we’ll be taking the opportunity to shine a light on some of the less well-known members of the team. Each day, their roles make an incredible difference to the patients and their families we care for.
First up, we meet members of our facilities department, Mick Slater (left) and Ian Gill (right), to hear how there’s no job too big or small, and no distance too far for this dedicated team.
Ian, who has worked at Saint Michael’s for more than five years, said: “Our days are so varied, today, for example, we have been picking up people to bring them to day therapy at the hospice and taking them home, making improvements in rooms on the inpatient unit, and collecting specialist equipment to make it easier for people to stay at home.
“It’s very rewarding, we meet people who are full of stories they want to share with us, and it’s a real pleasure to listen and get to know them. People come to day therapy over a course of 10 weeks, sometimes longer, so we often build a real rapport, and we might meet them again if we’re delivering a piece of equipment to them at home, or if they come to stay at the hospice for inpatient care.”
Mick, who came to work at the hospice after 31 years in the fire service, explains how the range of skills within the team help the charity to make best use of resources: “We pride ourselves on the standard of our work, whether we’re doing plumbing or electrical work, or painting and plastering, it means the charity can use funds in the best possible way.
“Patients are always our priority, and it’s great to be able to help people do the things that matter – like installing someone’s own 40” TV while they’re staying on the inpatient unit so they can enjoy their favourite sports.
“It really is a job we do for the love of it.”